Inner Belief User Agreement
Privacy Policy
Funnel Hackademy™ | Convergen Media LTD
1. WHO WE ARE
This Privacy Policy explains how Convergen Media LTD ("we", "us", "our") collects, uses, stores, and protects your personal information when you visit convergenmedia.com, register for our workshops, or purchase our programs.
Registered Company: Convergen Media LTD
Company Number: 14686238
Website: convergenmedia.com
Contact Email: [email protected]
We are committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
If you have any questions about how we handle your data, you can contact us at any time at [email protected].
2. WHAT INFORMATION WE COLLECT
We collect different types of information depending on how you interact with us.
2.1 Information You Give Us Directly
When you register for a free workshop, download a free resource, or purchase a program, we collect:
Full name
Email address
Phone number (optional at registration; if provided, you consent to receive SMS marketing messages - see Section 4.2)
Billing information (processed securely via Stripe — we do not store your card details)
Country of residence
Any information you provide when contacting us via email or reply
2.2 Information Collected Automatically
When you visit our website or landing pages, we automatically collect certain technical data:
IP address
Browser type and version
Device type (desktop, mobile, tablet)
Pages visited and time spent
Referral source (e.g. which link or ad brought you to our page)
Click behaviour and scroll depth on our pages
This data is collected via cookies and similar tracking technologies (see Section 7).
2.3 Information From Third Parties
If you interact with our content on social media (Instagram, Facebook, LinkedIn) or click on our ads, we may receive limited information from those platforms in accordance with their own privacy policies.
3. HOW WE USE YOUR INFORMATION
3.1 Eligibility
We use your personal information for the following purposes:
Purpose
To register you for a free workshop or event
To deliver course content you have purchased
To send you confirmation emails and course access
To send marketing emails about our programs and offers
To process and manage payments via Stripe
To track engagement and improve our funnels and content
To respond to your enquiries and support requests
To comply with legal obligations
To prevent fraud and ensure security
To send SMS (text message) reminders and marketing
Legal Basis
Legitimate Interest / Contract
Contract Performance
Contract Performance
Legitimate Interest / Contract
Contract Performance
Legitimate Interest
Legitimate Interest
Legal Obligation
Legitimate Interest
Consent (Express Written)
We will never sell your personal data to third parties. We will never share your data with third parties for their own marketing purposes.
4. MARKETING COMMUNICATIONS
4.1 Email Marketing
When you register for a free workshop, download a resource, or purchase from us, we will add your email to our marketing list and send you:
Workshop reminders and event updates
Educational content about funnel design and online business
Offers and announcements about Funnel Hackademy and related programs
You can unsubscribe at any time by clicking the "Unsubscribe" link at the bottom of any email, or by emailing us at [email protected].
We use GoHighLevel as our email marketing and CRM platform. By opting in, your data is stored and processed within GoHighLevel's systems. Please refer to GoHighLevel's Privacy Policy at highlevel.com for details.
4.2 SMS Marketing (Text Messages)
If you provide your mobile phone number when registering for a workshop or purchasing from us, you are giving us your express written consent to send you SMS (text message) marketing communications.
What You'll Receive:
Workshop reminders and joining instructions
Time-sensitive updates about your registration or purchase
Occasional promotional messages about Funnel Hackademy programs and offers
Message Frequency:
If you provide your mobile phone number when registering for a workshop or purchasing from us, you are giving us your express written consent to send you SMS (text message) marketing communications.
How to Opt-Out:
You can opt out of SMS messages at any time by replying STOP to any text message you receive from us. You will receive a confirmation message that you have been unsubscribed. After opting out, you will no longer receive SMS messages unless you re-subscribe.
You can also opt out by:
Replying HELP for assistance
Contacting us at [email protected]
Updating your preferences in your account settings (if applicable)
Message and Data Rates:
Message and data rates may apply depending on your mobile carrier and plan. We do not charge for sending messages, but standard carrier rates apply. Please check with your mobile provider for details.
Supported Carriers:
Our SMS service is available on all major UK and international carriers including but not limited to: EE, O2, Vodafone, Three, AT&T, T-Mobile, Verizon, and Sprint.
No Mobile Information Sharing:
SMS consent is not shared with third parties (except SMS providers)
We do not sell, rent, loan, trade, lease, or otherwise transfer your mobile phone number to any third party for their own marketing purposes. Your mobile number is used solely by Convergen Media LTD to send you the messages described above. However, your mobile number may be shared with our SMS service provider (GoHighLevel) to facilitate message delivery.
Legal Basis:
By providing your phone number and agreeing to receive SMS messages, you are providing express written consent in compliance with the UK GDPR, the Privacy and Electronic Communications Regulations (PECR), and where applicable, the US Telephone Consumer Protection Act (TCPA).
5. WHO WE SHARE YOUR DATA WITH
We only share your personal data with trusted third-party service providers who help us operate our business. These are:
5.1 Stripe (Payment Processing)
We use Stripe, Inc. to process all payments. When you purchase from us, your payment information is transmitted directly to and processed by Stripe. We do not store your card details on our servers. Stripe is PCI-DSS compliant. View Stripe's Privacy Policy at stripe.com/gb/privacy.
5.2 GoHighLevel (CRM & Email Marketing)
We use GoHighLevel to manage our contact lists, email automation, and marketing workflows. Your name, email, and engagement data are stored in GoHighLevel. View their Privacy Policy at gohighlevel.com.
5.3 Skool (Course & Community Platform)
If you purchase Funnel Hackademy, you will be invited to our community hosted on Skool. Your name and email will be shared with Skool to create your account. View Skool's Privacy Policy at skool.com/privacy.
5.4 Zoom (Live Workshop Sessions)
Our live training sessions are hosted on Zoom. If you attend a live session, Zoom's own terms and privacy policy will apply. View Zoom's Privacy Policy at zoom.us/privacy.
5.5 Analytics Tools
We use analytics tools (such as Google Analytics or GoHighLevel's built-in analytics) to understand how visitors use our pages. This data is aggregated and anonymous.
5.6 Legal Requirements
We may disclose your information if required to do so by law, or in response to a valid legal request from a court or regulatory authority.
6. HOW LONG WE KEEP YOUR DATA
We keep your personal data only for as long as necessary:
Data Type
Workshop registration data
Customer purchase records
Email marketing data
Payment transaction records
Website analytics data
SMS marketing data (mobile numbers)
Retention Period
2 years from registration date
7 years (UK legal/tax requirement)
Until you unsubscribe or request deletion
7 years (Stripe / financial compliance)
26 months
Until you opt out (reply STOP) or request deletion
When your data is no longer needed, we delete or anonymise it securely.
7. COOKIES
Our website and landing pages use cookies — small text files stored on your device — to improve your experience and track behaviour for marketing purposes.
Types of Cookies We Use:
Essential Cookies
Required for our pages to function. Cannot be disabled.
Analytics Cookies
Help us understand how visitors interact with our pages (e.g. Google Analytics). All data is anonymised.
Marketing & Tracking Cookies
Used to track ad campaign performance and retarget visitors on platforms like Facebook and Instagram. These cookies may be set by third parties (Meta Pixel, Google Ads).
Functional Cookies
Remember your preferences to improve your experience on return visits.
Managing Cookies
You can manage or disable cookies at any time through your browser settings. Note that disabling cookies may affect the functionality of our pages. Most browsers allow you to:
View what cookies are stored
Delete cookies at any time
Block cookies from specific or all websites
For more information on managing cookies, visit allaboutcookies.org.
8. YOUR RIGHTS UNDER UK GDPR
Right of Access
You have the right to request a copy of the personal data we hold about you.
Right to Rectification
You have the right to request that we correct any inaccurate or incomplete data we hold about you.
Right to Erasure ("Right to Be Forgotten")
You have the right to request that we delete your personal data, subject to certain legal exceptions (e.g. where we are required to retain it for tax or legal purposes).
Right to Restrict Processing
You have the right to request that we limit how we use your data in certain circumstances.
Right to Data Portability
You have the right to request a copy of your data in a structured, machine-readable format.
Right to Object
You have the right to object to our processing of your data where we rely on legitimate interest as our legal basis.
Right to Withdraw Consent
Where we rely on your consent to process your data (e.g. for marketing emails), you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.
f you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) — the UK's data protection regulator — at ico.org.uk or by calling 0303 123 1113.
9. DATA SECURITY
We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction.
These measures include:
Secure HTTPS encryption on all our pages
Payment processing handled entirely by Stripe (PCI-DSS Level 1 compliant)
Access controls limiting who within our team can access personal data
Regular review of our data practices
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
10. INTERNATIONAL DATA TRANSFERS
Some of our third-party service providers (including GoHighLevel, Stripe, and Skool) are based outside the UK or European Economic Area (EEA). Where personal data is transferred to countries that may not have equivalent data protection laws, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK ICO.
11. CHILDREN'S PRIVACY
Our programs and services are intended for individuals aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you believe we have inadvertently collected data from a minor, please contact us immediately at [email protected] and we will delete it promptly.
12. LINKS TO OTHER WEBSITES
Our pages may contain links to third-party websites (such as Skool, Zoom, social media platforms). We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party websites you visit.
13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the "Last Updated" date at the top of this page.
We encourage you to review this page periodically. Continued use of our services after any changes constitutes your acceptance of the updated policy.
14. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:
Email: [email protected]
Website: convergenmedia.com
Company: Convergen Media LTD (Company Number: 14686238)